Refund policy
Refund Policy
Last updated October 17, 2026
Founder membership
- 14-day refund on your first payment. If the Founder membership isn't right for you, email jeff@thepointventure.com within 14 days of your first payment and we'll refund that payment in full. Your Founder access ends when the refund is issued.
- After 14 days, and for renewals, payments aren't refunded for partial periods, except where the law requires.
- Cancelling stops future renewals. You can cancel any time from your account, and your access ends when you cancel. See our cancellation policy for details.
The Point - Life Planner
Life Planner plans bought in the app follow the app's own Terms. Purchases made through the App Store are refunded by Apple under its terms.
Other orders
If there's a problem with any other order, email jeff@thepointventure.com and we'll work with you to make it right.
How refunds are paid
Approved refunds go back to the original payment method. Your bank or card issuer may take several business days to post it.