Cancellation policy

Cancellation Policy

Last updated October 17, 2026

This policy covers the Founder membership, a subscription sold by The Point Collective, LLC on thepointventure.com.

Billing and renewal

• The Founder membership is billed quarterly or yearly, as you choose at checkout, at the price shown then plus any tax that applies.
• You pay at the start of each period. Your membership renews automatically at the end of each period, and your payment method is charged unless you cancel before the renewal date.
• We'll give you notice before any price change takes effect, so you can cancel before it does.

How to cancel

• Sign in to your account on thepointventure.com, open Subscriptions, and choose Cancel. Or email jeff@thepointventure.com and we'll cancel it for you.
• Your Founder access ends when you cancel, and you won't be charged again.

Refunds

• Your first payment comes with a 14-day refund window. Email us within 14 days of your first payment for a full refund of that payment; your access ends when the refund is issued.
• After that, and for renewals, payments aren't refunded for partial periods, except where the law requires. See our Refund Policy.

Failed payments

If a renewal payment fails, we'll try again a few times over about three weeks. If it still can't be collected, your membership is cancelled and access ends.